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2.7 Based on 45 reviews
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  • Customers like
    • Product selection 3
    • Prices are good 3
    • Friendly associates 2
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    • Rude associates 4
    • Customer service 3
    • Untrained staff 2
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Enterprise Shopping Center - 9461 Annapolis Road, Lanham, Maryland, 20706 As a loyal customer of TJ Max I was very upset and sadden by the fact that the manager of this particular branch was not doing her job. I, too work in a customer service would never treat my customers in such a way that my family and I was being treated like today. I understand that it was late and the store was going to close in just 30 minutes, but while browsing the... Read more

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  • From mobile
  • Sep 13
  • #918221

Tjmax has double charged my credit card for my purchase 3 times in the last year in the belair md store.i will never shop there again

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The branch of corona in Mc kinely street is awful.Today I went there to buy something,they did not accept a gift card which I had used before that there.when I wanted to bring my cash from my car , they adk my name to write on receipt and because I am not American and my name is not common they burst into laugh.manager a big lady was really impolite.I never come back ther .never

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The rude and unacceptable service in the the dressing room at TjMaxx is a huge problem. TJ Maxx associates need to be more polite to customers. Read more

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Little Latino girl by the name of Anna G at your location(probably one of Obama's illegals) Was very rude. I simply ran in there to get a drink. Not too long a line but a huge Latino family in front of me with bratty kids (of course). Anna G was at the last register practically in front of me. She saw me, but she went and did other things instead and took her time. When she called me over she wasn't nice and said a few words to me. I had thought... Read more

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I forgot my purse and this king wonderful woman found it and kept by her side. She took the effort to research and find my telephone number and contacted to tell she had my purse. This woman went above and beyond and sent my purse to me within seconds. I think her so much for being who she is and being a great person. Thank you Ms.Brenda and many blessings to you and your family. And the Tj Maxx in Portsmouth, Va needs to give some... Read more

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I went to check out at TJ Max and when the cashier rang up my sale it was way higher than I expected. When I questioned the amount it was determined a comforter I purchased had two price tags and I had not noticed the higher one. A employee from the bedding department told the cashier to honor the lower price and walked away. Then I was told by another employee that a customer had apparently changed the price tag and the store would not honor... Read more

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I love TJ Maxx clothes and I have for some time. Recently I went to shop there and the cashier woman said "would you like to sign up for our rewards program?" (in my mind I'm thinking its similar to reward programs like starbucks and ultra; things like that). I am only 19 years old, didn't know i would be signing up for a freaking credit card. Not only did she fugaze me. When I went to give her my cash WHICH I HAD OUT THE WHOLE TIME; she said... Read more

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  • From mobile
  • Jun 28
  • #873532

Very very poor customer service! No effort whatsoever! Shout out to Debbie! Extra effort please!

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Im in the store number 346 in Voorhees Nj and was just disrespected by a ride emplyee in the jewelry depart as well. She gave me a dirty look when i tried to get her attention and then left me standing at the counter for so long i walked away and went and spoke to the manager. I am so angry i had to put all my stuff back and leave the store. The associates name is Tanisha. Nappy head ***. Yes i said tjat i have been a card holder for many years... Read more

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