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2.8 Based on 51 reviews
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  • Customers like
    • Prices are good 4
    • Friendly associates 3
    • Product selection 3
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    • Rude associates 4
    • Customer service 3
    • Untrained staff 3
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I don't think you all understand how the TJX return policy works. Policy is policy. You don't fight it. When you want to return something, it either has to have the tags attached with a receipt or with just the tags attached. The company doesn't have the option to look up credit cards to find purchases. The security system for banking through the stores is very high, so none of that information is kept in the stores for YOUR SECURITY. Just... Read more

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Tjmaxx says they support military families then why not offer a 10% military discount to them especially when your store is in a military town (Fayetteville /Fort Bragg) which is the norm in that area. I was pretty surprised when I saw your commercial about military families knowing that you don't.

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erin coley CC Erin Coley Nov 20 at 7:18 PM Hello, My name is Erin Parsons, I have been a customer since your store was A.J Wright.I shop locally at your Saddle Brook, Paramus, locations at Least 3 times a week. Your establishment is truly apart of my source for Fashion,Quality and Savings. I really enjoy shopping at your stores. But my most recent experience with your Online Customer Service has been a disaster.I have spoken to several... Read more

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  • From mobile
  • Oct 27
  • #944511

I like the prices at TJ Max, but I don't like that their price tags are not linked to their computer system. If an item should be marked down and was missed by the staff the consumer pays the higher price. The stores in my area have long lines which is frustrating.

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I shop at the TJ Maxx store in San Jose on Almaden. On this particular day, the store was very busy and there was a very long checkout line. I had the pleasure of being helped by a cashier named Angie K. She greeted me warmly and was quickly able to handle the exchange of several items I had brought in. She asked if there was anything else she could help me with, and even offered to have someone help me carry some large items out to my car. She... Read more

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I AM A PERSON OF COLOR,I WENT TO HOME GOODS AND TJ MAXX THE STORES ARE CONNECTED TOGEATHER,A MAN WITH A WHITE SHIRT AND A TIE KEPT ON FOLLOWING ME,FROM HOME GOODS AND TO TJ MAXX,HE KEPT GOING BACK AND FORTH, I DID NOT FEEL COMFORTABLE,I WAS JUST LOOKING AT THE MDSE, JUST LIKE EVERYONE, BUT HE KEPT LOOKING AT ME.THEN HE WENT LOOKING AT ME TO THE BACK OF TJ MAXX OPEND THE DOOR OF THE REAR END OF THE STORE.I JUST FEEL SOO UNCOMFORTABLE, WAS I... Read more

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Today me and my mother went to shop at T.J Max, we have been loyal customers for many years in the Denver Co, Downtown location. Unfortunately, my mother had to use the restroom and they denied her to use it. They said they were shut down for everyone from now on. My mother is Diabetic, and is an elderly woman. It is unfortunate that this has happened and we are very disappointed. I understand that there have been bad situations going on in the... Read more

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I was in t j max on sept 20 or 21 not sure because it has been a while ... But it's been on my mind and I feel the need to express my concerns ... I witnessed the store manager approving a return for under garments ... I was so angry I had to say something... This was in Las Vegas .. The Sahara and Decator location... The cashier was trying to stick by store policy but it didn't matter to the stores that there is a virus that affects unborn... Read more

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I had a very upsetting incident today at your palm beach gardens, fl tj maxx store. I was shopping with my 7 month old dsughter in a stroller & my 3 year old son when I went to the fitting room to try on 1 shirt. The fitting room attendant was very rude to us from the first second she wanted me to move 3 feet over to the side of her counter so she could count my item again 1 shirt i was jolding & told her. She then proceeded to inspect my... Read more

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I had no idea that TJMax would close @ 9:30 p.m.. I entered the store around 9:20 pm and at about closing time and there was an announcement made over the PA system that the store was closed (9:30). About 2 minutes later an associate yells across the store, "sir, the store is closed. You need to take that (shirt I was holding) to the register." I explained that, "there were 15 people waiting in line with 2 cashiers. Once the line got smaller, I... Read more

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