Contact Information

Tj Maxx Phone Numbers

Toll-Free Number:

  • (800) 285-6299

Customer Service:

  • (800) 926-6299 toll-free
  • (800) 285-6299
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Corporate Office Address:

The TJX Companies, Inc.
770 Cochituate Road
Framingham, Massachusetts 01701
United States

Help in Social Networks:

Summary of Tj Maxx Customer Service Calls

273 TOTAL
CALLS
12% SUCCESSFUL
CONNECTIONS
02:09 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Tj Maxx to Ask about:

Payments and Charges Question:

  • “Pay bill”
  • “Payment”
  • “I need to pay my bill” , Review # 1766975

Cards Question:

  • “I lost my TJMax credit card”
  • “Report lost card”
  • “E-gift card”

Account Question:

  • “Update account”
  • “Balance”
  • “Up date my account”

Shipping and Delivery Question:

  • “Missing items” , Review # 1768121
  • “I did not get a refund applied to my card.”
  • “Delivery too late”

Request for Information Question:

  • “I need to ask a question and cancel my last card”
  • “Check on credit card”
  • “Checking to see if i approve”

Return/ Replace Question:

  • “Return”
  • “Return money”
  • “I want to return something”

Refund Question:

  • “Error in refund”

Activation/ Cancellation Question:

  • “Item was cancelled”
  • “Cancel Credit Card”

Staff Question:

  • “Rude service” , Review # 1766429

Product/ Service Question:

  • “I want to order a Michael kor purse an waller”

Other Question:

  • “Famous”
  • “Online order”
  • “Order info”

Tj Maxx Rating Stats

2.4 out of 5 stars
based on 143 reviews
See all 273 reviews

Rating trend

About

Top Tj Maxx Services

Customer Care, Manager, Cashier

Top Tj Maxx Products

Reward Card, Shop Facility, Shoes

Tj Maxx Pros and Cons

Pros: Prices are good, Product selection, Products, Friendly associates, Cashiers

Cons: Customer service, Untrained staff, Rude mgmt, Rude manager, No communication with customers

Summary

TJ Maxx is an American department store that offers designer brand name clothes for up to 60 off store prices. TJ Max was founded in 1973. The store offers clothes for men, women, kids and teenagers. Here customers can find stylish and well-designed outfits for any cases at affordable prices. If you like branded apparels, but can't afford making expensive purchases, TJ Max is the very store you need. The company owns more than 900 all over the United States and other countries of the world. TJ Max makes branded clothes affordable for everyone. Millions of customers have already made sure TJ Max is really worth dealing with.

Tj Maxx is ranked 37 out of 482 in Supermarkets and Malls category

Area Served

USA

Payment Methods

MasterCardVISA

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Tj Maxx Stats

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