Not resolved

Same experience here. I've ordered 3 times now this summer and the items never ship.

Had UPS reach out to find a package, that from the tracking looked like it never left the TJM warehouse after it was boxed. WTF people! When I called Customer Service, a very nice agent informed me they were working on an IT upgrade to their shipping process. This was in May/June.

Thought I'd try an online order again - foolish me. Been over a week and still not shipped. I used to love shopping at TJM. Not any more.

Foolish management, get your online act together. OR hire Amazon to do your fulfillment smh.......

Product or Service Mentioned: Tj Maxx Shipping Service.

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