Same experience here. I've ordered 3 times now this summer and the items never ship.
Had UPS reach out to find a package, that from the tracking looked like it never left the TJM warehouse after it was boxed. WTF people! When I called Customer Service, a very nice agent informed me they were working on an IT upgrade to their shipping process. This was in May/June.
Thought I'd try an online order again - foolish me. Been over a week and still not shipped. I used to love shopping at TJM. Not any more.
Foolish management, get your online act together. OR hire Amazon to do your fulfillment smh.......
Product or Service Mentioned: Tj Maxx Shipping Service.