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I don't think you all understand how the TJX return policy works. Policy is policy.

You don't fight it. When you want to return something, it either has to have the tags attached with a receipt or with just the tags attached. The company doesn't have the option to look up credit cards to find purchases. The security system for banking through the stores is very high, so none of that information is kept in the stores for YOUR SECURITY.

Just because all of you don't get your own way when you want to return something, you have to realize that that's just the way it is. Anything used, worn, or washed has to be marked out because it can't be put on the shelves again. The company takes a direct hit when they have to mark those things out. Put it into perspective, if one person returns something even for just $9.99, if everyone got their way and was refunded that amount and the store had to mark it out, think of how much money the store would lose if there were 100 people returning that many things.

And that's for something cheap. What about all you people who want to return luggage? It's expensive, I understand, but it's not the store's fault. Go to the manufacturer.

UNDERSTAND THE RETURN POLICY BEFORE YOU TRY TO RETURN SOMETHING. And if the answer is no, GET OVER IT.

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Anonymous
#1304557

Exactly! Don't purchase an item if you know you're going to return it !

Try on before !!

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