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Most helpful review
4.4
Details
Hi My name is Nelly Lora and I am a regular customer here at Tj Max specially the one of Fordham plaza because is really close to my home ... I was at the store on the 31 of December around 5 o clock pm I know the employee are upset or annoyed to be working a day like...
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Review
#1747882 Review #1747882 is a subjective opinion of poster.
Reason of review
Poor customer service

Don't get there credit card | Tj Maxx review

1.0
Details
Been customer for many years paid bills on time one day late charge me $25.00 fee they said it takes 10 days to send us the bill.and 10 days to get it to them this is not are fault we will not shop there stores anymore.
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Review
#1768280 Review #1768280 is a subjective opinion of poster.
Pros
  • Nice merchandise
Reason of review
Problems with payment
Loss
$2500
Preferred solution
Full refund

Missing items | Tj Maxx review from Florissant, Missouri

3.0
Details
Missing items - Tj Maxx review
My box was totally busted open and late then delived on wrong date I am missing 2 item
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Review
#1768121 Review #1768121 is a subjective opinion of poster.
Service
Tj Maxx Shipping Service
Reason of review
Damaged or defective
Loss
$35
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Don't get a credit card with Tj Maxx

Trying to pay my bill but I can't cause the system can't download my information. Customer service doesn't even know what's going on!
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Review
#1766975 Review #1766975 is a subjective opinion of poster.
Service
Tj Maxx Customer Care
Reason of review
Problems with payment
Preferred solution
Get a better system

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Do not get a credit card with Tj Mazx | Tj Maxx review from Birmingham, Alabama

Can't pay my bill online because the system can't download my information. This a headache also it saying I owe more money than what I've spent!! This was big mistake dealing with Tj Maxx!! This is my last time dealing with Tj Maxx period!!!
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Review
#1766970 Review #1766970 is a subjective opinion of poster.
Service
Tj Maxx Customer Care

Rude service | Tj Maxx review

1.0
Details
Rude treatment from your store in Bayonne nj
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Review
#1766429 Review #1766429 is a subjective opinion of poster.
Cons
  • Untrained staff
  • Bad customer service
Reason of review
Damaged or defective
Loss
$40
Preferred solution
Full refund
Tags
  • Return Policy Ripoff

Credit card charged when I haven't used it in several months | Tj Maxx review

I paid off a credit card by your company several months ago and confirmed with the person in the phone I spoke with that they canceled my card and I had no further balances left. I also recorded it just in case something like this happened. What supervisor do I get to talk to about this. Please contact me immediately upon receiving this. Cfling02@gmail.com 760-368-5615 Ive put my email and phone number so you have no excuse to not contact me.
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Review
#1763555 Review #1763555 is a subjective opinion of poster.

Change delivery address | Tj Maxx review from North Las Vegas, Nevada

2.0
Details
I paid for express delivery to get merchandise before Christmas. They said (after shipping) it would not be delivered until Dec 26th. Good luck with anyone that needs to change delivery address! TJMAXX says its FedEx's responsibility...FedEx says its TJMAXX's responsibility...
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Review
#1746293 Review #1746293 is a subjective opinion of poster.

Credit cards | Tj Maxx review from Mineville, New York

5.0
Details
I was wondering if I was going to get a credit card I applied a few weeks ago
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Review
#1739796 Review #1739796 is a subjective opinion of poster.
Service
Credit Acceptance Loan

Purchase history | Tj Maxx review

Need to talk to service rep regarding purchases
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Review
#1735153 Review #1735153 is a subjective opinion of poster.
Service
Tj Maxx Customer Care
Pros
  • Prices are good

Contact Tj Maxx Customer Service

Website:
Mailing Address:
770 Cochituate Road
Framingham, Massachusetts 01701
United States
Phone:
(800) 285-6299
All Tj Maxx Contacts

Tj Maxx Products and Services Reviews

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Latest Question

Tj Maxx Questions

Never Never Never will I order online. They have no idea what they are doing. | Tj Maxx review

1.0
Details
Placed an order on line and it was cancelled 3x reason being my billing address was incorrect and my credit card would reject payment. The supervisor insisted I call my credit card "I told her it would be a waist of my time" and it was. Placed 2x order over the phone and both times cancelled for the same reason. I'M DONE!!!! Never again
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1 comment
Anonymous
#1790457

Why don't you put in your correct billing address so you don't keep having the same problem?

Review
#1733788 Review #1733788 is a subjective opinion of poster.
Service
Tj Maxx Shipping Service
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered