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I have shopped here for years and enjoyed it. Lately they keep rejecting my credit card when it has excellent standing. Instead the shopping experience is nothing but stress! I have to get on the phone with their credit card company only tohave them apology. It’s not...
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#1355688
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I used to be a advide shopper at all of their stores but due to them dropping my credit limit for no reason at all (I would pay off my bill ever month). I’m pretty to ticked since all the rest of my creditors up my limit. Also the last shopping experience I found...
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1.0
#1353070
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I visited T.J. Maxx on August 31, 2018 and am still fuming. I am writing to inform people to stay away from the T.J. Maxx store in Papillion, Nebraska. Ashley C. (manager) was so incredibly and unnecessarily rude upon checking out. She rolled her eyes when I asked her...
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#1347374
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Tj Maxx - They charged us 9 dollars for just returning the order by m

I contracted them the other day and they said they can't give me a refund of 9 dollar! I'm very disappointed I will never order things from tjmaxx anymore
1.0
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Customer service
Exchange, Refund and Cancellation Policy
#1340126
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I was making a return and purchasing items, when the cashier Lisa, scanned only 1 of my 3 items of my return. She then told me to swipe my card for a 23 dollar return, and quickly moved my other two return items to the back counter. I let her know that she didn't scan...
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2.8
#1339345
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I was trying to make a return at mall at cross county in Yonkers NY and the manager acúseme of using the item and not paying attention to my explanation. I am a department store clients however I do go to TJmax from time to time since you guys offer great deals . My...
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1.3
#1333092
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I am dealing with a problem concerning shipping of my order. If you order $89 worth of merchandise you get free shipping. I ordered $153 in merchandise and cannot get my merchandise.. I called customer service and they told me they were still processing the order. My...
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Anonymous
KIKI

I have shopped online at TJMaxx forever. My last order online, will be that....MY LAST ORDER. It is ridiculous how long they take to send your order. You will get a email conf...

#1331623
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Bought two $99.00 blouses on line from TJ MAXX. They arrived in plastic bags the size of a letter size envelopes. Needless to say they were a tad wrinkled beyond belief. I sent a total of twelve emails to them expressing my displeasure. Every time I EVEN got a...
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3.2
#1325327
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I placed in order on line, and the store simply canceled it without telling me!!! very disappointed. Usually, it take about 4 weeks to get an order if it is not canceled! Beware!!! I have nothing else to say, but the posting should be at lease 100 words, so I will...
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#1324985
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Contact Tj Maxx

Mailing Address:
The TJX Companies, Inc.
770 Cochituate Road
Framingham, Massachusetts 01701
United States
Phone:
(800) 285-6299
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Tj Maxx Products and Services

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Tj Maxx - Rotten experience carle place ny

Non existent customer service. Asked if we could be served told we had to wait for assistant to come off phone. One checkout open and staff member answering phone calls during checkout and continuing to talk on phone while colleague stood there and closed his till. Took almost 15 minutes for her to ring up and pack 5 items.
2.8
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
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Product or Service Quality
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Website
Carle Place, New York
#1324325
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