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Placed order a week ago and used free shipping over $89 advantage. When products were yet not shipped I called and the customer service rep said they will send email when they ship. Its the policy so technically 8-10 business days means we ship in 2 weeks since the...
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#1169719
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Date: November 28, 2017 Manager Name: Julian Visited store on 11/27/17, Spoke to Mgr: Ursala, in ref to an item previously purchased, that had been marked down. Ursala advised I bring item on the following day for price adjustment. Arrive on Nov 28th 2017 Cashier...
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#1167021
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The mat had a warning on the inside label - known to call cancer from the state of CA as well as reproductive health. Returned to the store. This product should not be sold. Had a bad odor upon opening. Store manager was not interested in being proactive and acted...
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Product
#1165103
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Tj Maxx - Discrimination

Tj Maxx
#1167328
1.0
Details
As a employee at the tjmaxx in Forest Avenue, Staten Island, NY 10302 I was told that we can not speak in our language we are only allowed to speak English. We were told by our stairs manager Ruth
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Tj Maxx - Not going back!

Tj Maxx
#1162727
1.0
Details
I don't like the quality of TJMaxx and their staff and management are even worse. They frown on customer returns even with the receipt. I took a pillow back after 31 days with the receipt and was told they don't take back "worn" items. The stuffing was coming out due to poor quality.
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Value for money

Tj Maxx - Terrible employee

Tj Maxx
#1151214
2.9
Details
Every time I go into the Queensbury NY store which is once every two weeks, maybe once a week, there’s this chubby employee who’s very flamboyant. I think his name is sebasten. He is extremely rude to customers by ignoring them to walk around to talk to other employees about his sex life while swearing up a storm. It’s disgusting. It’s happened more than once when I go in there.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
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Price Affordability
Product or Service Quality
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Value for money
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Tj Maxx - Unfriendly Staff

Tj Maxx
#1101330
2.5
Details
I visit this store frequently, the staff and Manager are very unfriendly. Never smile or ask , may I help you with anything? Think I'll start going somewhere else.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
I visited TJ Maxx several times during the week of January 1st and flound it freezing cold. I discovered that the front door on the OUT side was completely open both the inside and outside door. The temperature outside was below freezing everyday that I visited the...
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2.6
#1163771
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I was trying to purchase a cap on 1-3-2018 at TJ Maxx. 2840 N. Broadway chg, II 60657 around 17:00 cst. It was very cold on chg. on Wed. So I walk up to the neighbor store. I notice they had markdown Men cap. I had recently purchase items merchandise gir the holiday I...
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#1162748
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Its was closing time at 11pm on sat Dec 23rd 2017. in the mount vernon store. Assistant manager kay and associate cha. Were fooling around yelling at the staff cursing at us. Because the store was a mess. They were not helping us clean. They were just standing in front...
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#1156120
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I returned a piece of high end jewelry, with receipt, within 30 days, to the same store from which I purchased it. The manager took my receipt and merchandise up to the front desk while I waited at the jewelry counter. Her reason was...."So I can enter this item back...
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Anonymous
Former TJ Maxx Jewelry Associ

You weren't being photographed though. She was taking her time examining what you were returning. Checking the tags & stuff like that.

Anonymous
Former TJ Maxx Jewelry Associa

It's not the norm. She lied to you. She was checking to see if you were returning the item that you purchased. She thought you might be pulling a fast one on the store. If you...

#1149996
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Managers treat you like children. I have never worked in a environment where someone has treated me so badly. My feet were cramping and so was my lower back and they said I can not sit. Not even for a few min. Not to mention I am pregnant!!!!!!!!!! Also they are so...
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vazquez732_68
vazquez732_68

I agree with you I was a former employee myself and I worked on forest avenue in Staten Island and yes they are pushy to get the customers to get rewards card and store manage...

2.3
#1145711
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I have had so many bad experiences at our local TJ Maxx. Employees are so rude & treat you like you're an inconvenience. I've had several employees point me out to newer employees, simply for the items I choose to shop for. There is a newer male employee that will go...
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2.9
I didn't like
  • Rude manager
  • Rude associates
  • Rude mgmt
#1134579
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I was in Greenville nc store and was treated very rude by associate Teresa Anne, I go to store at least twice a week, I will never go back to store, she is rude, hateful it’s not what you say it’s how you say it. I’d rather drive 40 miles to next location. My husband...
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3.7
#1130040
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