My review has to do with online ordering and lack of customer service....... Never again will I order from this poor excuse for a company - customer service is non-existent. I ordered enough merchandise to qualify for free shipping and entered the code as required....Read more
Tj Maxx - Store credit rip-off
Recieved a strore credit after a PayPal online purchase return. Tried to use the credit a couple of months later, but was told there was nothing left on the card. Manager said that the card had been used at a store 40 miles away, CARD HAS NEVER BEEN OUT OF MY WALLET. Do NOT accept store credit or a gift card from T.J.Maxx, someone is using your credit w/o having the card.
Tj Maxx - WORST ONLINE EXPERIENCE EVERSan Diego, California
I purchased $300 worth of items on 6/14 it is now 7/1 and I have only received 2 items out of 10 or 11. They have not responded to one of my emails as 1 item has still not been sent and the items were all delayed in shipping.
Placed order June 20 and as of June 30 order still not shipped. Customer service rudely says in process, even though web site reads orders ship within 24 hours, SO FALSE. They said order can’t be checked because they have 10 business days to ship order. That makes...Read more
- Spring clothes
I didn't like
- Lying store clerk
Ordered some sneakers and then realized it was shipping to my old work address so i immediately emailed customer service. They waited 4 days to get back to me so the shipment went out They f8 ally got back to me saying they couldn't help and to contact UPS I contacted...Read more
This is my first time that I'm so highly dissatisfied,unfriendly associates I dont know names we had eye contacted the way she looked at me made me feel like im a thief and rude cashier,her name is Astgik. I bought a pair of KENZO sunglasses,they usually come with the...Read more
- Good thnigs
I didn't like
- Rude cashier
On May 23, 2018 I made an online purchase and paid for expedited shipping/overnight shipping. As of today June 4, the only response I can get is they made a label for my order and they have 10 days after they make my label to ship my order! I just have to wait nothing...Read more
To whom it may concern, Yesterday I was shopping in your La Quinta Calif store when I asked the manager Lily if she could remove the sensor that was located by the neck area on a polo shirt. It was very uncomfortable and scratched my neck when I first tried on the...Read more
I didn't like
- Rude manager
Tj Maxx - UnpoliteAllen, Texas
mrs Bonso is very unpollite.never wants to ring our merchandise if its not jewelry.she is just standing there doing nothing.i usually buy perfumes and more and she never ever wants to ring us.
Tj Maxx - Employee impolite with no customer relations expertise being
The Oviedo, Florida store promotes rude employee even after a legitimate complaint. After the complaint her rude SS was worse than before towards me. This is a store I’ve shopped at for more than ten years and now I don’t even like going in there anymore. Such a shame!