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My review has to do with online ordering and lack of customer service....... Never again will I order from this poor excuse for a company - customer service is non-existent. I ordered enough merchandise to qualify for free shipping and entered the code as required....
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#1301739
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Tj Maxx - Store credit rip-off

Recieved a strore credit after a PayPal online purchase return. Tried to use the credit a couple of months later, but was told there was nothing left on the card. Manager said that the card had been used at a store 40 miles away, CARD HAS NEVER BEEN OUT OF MY WALLET. Do NOT accept store credit or a gift card from T.J.Maxx, someone is using your credit w/o having the card.
#1298870
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Tj Maxx - WORST ONLINE EXPERIENCE EVER

San Diego, California
3.5
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I purchased $300 worth of items on 6/14 it is now 7/1 and I have only received 2 items out of 10 or 11. They have not responded to one of my emails as 1 item has still not been sent and the items were all delayed in shipping.
3.5
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#1292996
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Placed order June 20 and as of June 30 order still not shipped. Customer service rudely says in process, even though web site reads orders ship within 24 hours, SO FALSE. They said order can’t be checked because they have 10 business days to ship order. That makes...
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BlondLabradoodle
BlondLabradoodle

Big corporations don’t care about customers, just the money

2.1
I liked
  • Spring clothes
I didn't like
  • Lying store clerk
#1292297
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Ordered some sneakers and then realized it was shipping to my old work address so i immediately emailed customer service. They waited 4 days to get back to me so the shipment went out They f8 ally got back to me saying they couldn't help and to contact UPS I contacted...
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#1279986
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This is my first time that I'm so highly dissatisfied,unfriendly associates I dont know names we had eye contacted the way she looked at me made me feel like im a thief and rude cashier,her name is Astgik. I bought a pair of KENZO sunglasses,they usually come with the...
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2.0
I liked
  • Good thnigs
I didn't like
  • Rude cashier
#1277766
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On May 23, 2018 I made an online purchase and paid for expedited shipping/overnight shipping. As of today June 4, the only response I can get is they made a label for my order and they have 10 days after they make my label to ship my order! I just have to wait nothing...
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Anonymous
Robin

Me too. TJ Maxx online is HORRIBLE. Orders take weeks to ship out of Nashville even though web site reads orders ship within 24 hours. My orders are 10 days old June 20, and s...

1.0
#1271776
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To whom it may concern, Yesterday I was shopping in your La Quinta Calif store when I asked the manager Lily if she could remove the sensor that was located by the neck area on a polo shirt. It was very uncomfortable and scratched my neck when I first tried on the...
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1.0
I didn't like
  • Rude manager
#1267778
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Tj Maxx - Unpolite

Allen, Texas
4.4
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mrs Bonso is very unpollite.never wants to ring our merchandise if its not jewelry.she is just standing there doing nothing.i usually buy perfumes and more and she never ever wants to ring us.
4.4
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#1265592
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Contact Tj Maxx

Mailing Address:
The TJX Companies, Inc.
770 Cochituate Road
Framingham, MA 01701
Phone:
(800) 285-6299
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Tj Maxx Products and Services

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Tj Maxx - Employee impolite with no customer relations expertise being

1.8
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The Oviedo, Florida store promotes rude employee even after a legitimate complaint. After the complaint her rude SS was worse than before towards me. This is a store I’ve shopped at for more than ten years and now I don’t even like going in there anymore. Such a shame!
1.8
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Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
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Location
Price Affordability
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Website
#1256787
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