I ordered 2 dresses feb15, didn't receive dresses until feb 22, shipped back mar 22 but they say they didn't receive until march 27 so it was 2 days late being returned so they won't credit my credit card back they sent me the amount in a freaking gift card. This was....Read more
The worse nightmare ever, place the same order 4 times , and keep cancel the order, send me emails telling me that need more info. About my self , I did call C.S so many times brcause I did want that item so bad, call my bank so many times, I was so much frustration ,...Read more
Feb. 9th ordered dress. Returned and you received Feb14. I have called 5 times and today was again told 10-15 days for refund. This is ridiculous! Today March 26th and still no refund! I will continue to search and make phone calls to get my credit card credited. You...Read more
Tj Maxx - Rude managers
Advise is stop pushimg your stupid credit cards and have good customer service if people want credit theyll ask you dont need to push it thats rude no means no
Tj Maxx - Horrible
Worst people ever in my experince
Tj Maxx - Using PayPal
I order online all the time and all stores give me refund if item returned. Tj max needs to get with the program . They will only give you in store credit . Ridiculous!
Ive had the worst experience in january 2018. I.placed an order that was supposed to be gift, it wasnt being shipped for 10 days before i contacted customer service-replied follwed in 2 days that they experience delays (in end of january and 2 weeks delays?) Noone ever...Read more
Tj Maxx - Rude staff
When I went to try on some clothes the attendant was very rude! Hoarsy voice. Dark hair. She didn t even say Hi or talk. Grab rudely the clothes. This happend in Riverhead. Poor wretch.
Terrible customer service, probably the worst, I've ever experienced. 40 minutes on the phone, and then the service rep says, we don't care if you changed your mind, we won't cancel the order. The rep is being extremely rude, refuses to transfer me to the supervisor,...Read more
I placed an order 10 days ago with TJ Maxx. I tried to get in contact with their customer service and was simply told that they will tell me when it ships. I then got a message from Bank of America that my card was being put on hold for fraudulent activity. I looked,...Read more
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