I contacted the TJMaxx store located at 5950 Kingstowne Towne Center, Kingstowne, Virginia 22315 and I spoke to a Manager, by the name of John Hall who was one of the rudest person that I ever encountered and sadly to say, this was a manger. I called this store to simply check to see when my lay-way was due and he was very sarcastic and rude and her stated that the store experienced a computer glitch which wiped out all customers information.
He also stated that his lay-way person was assisting with checkout and whenever they're finished is when I will receive a call.
John Hall shouldn't be a Manager exspecially when he has other associates which he's supervising who is looking up to him for guidance. Terrible experience!
Product or Service Mentioned: Tj Maxx Manager.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.