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I bought my son a pair headphones less than a week ago. They fell apart I miss placed my receipt but all I want to do was an exchange The headphones only cost $16.99 And the ones we exchanged it for were $14.99 but I was told I had to accept a gift card without a receipt so for $2 difference I couldn't get my cash back that's really ridiculous

Reason of review: Return, Exchange or Cancellation Policy.

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Anonymous
#1384670

Look, snowflake, return policies are in place for a reason, and it's your responsibility as a customer to be aware of and adhere to them. They are not merely suggestions.

And they are in place because of people who want to take advantage of the system by doing things such as returning damaged merchandise with no receipt. The store loses money. NO RECEIPT MEANS NO CASH BACK.

PERIOD. Get the {{Redacted}} out of here.

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