Hollywood, Florida
Not resolved
2.5
Details
0 comments

I had a very upsetting incident today at your palm beach gardens, fl tj maxx store. I was shopping with my 7 month old dsughter in a stroller & my 3 year old son when I went to the fitting room to try on 1 shirt.

The fitting room attendant was very rude to us from the first second she wanted me to move 3 feet over to the side of her counter so she could count my item again 1 shirt i was jolding & told her. She then proceeded to inspect my stroller looking under it around it etc (nothing was there but my baby & her terth9ing toy & a diaper bag hanging on the handle). My son was holding a book he was excited to buy but the lafy rudely looked at my 3 year old & said that can't go in with you & told us to put it on her counter this is obviously very upsetying to a 3 year old so I asked her if she could give us a number tav for the book & upon exit we would present her the number & boom to see she said rudely NO NOTHING CAN GO I THERE but clothes. My son obviously started crying to be talked to that way by a stranger.

We left eithout the shirt but I did purchase the book only because it wasnt fair to my son not to get it. I used to enjoy shopping in your store but am disgusted by the way I was treated & my family. I am a professional & mom & could not believe that another adult would treat someone like a criminal & child & talk to an innocent child this way who is all smiles.

Disgusting I'm definately letting my mom friends know where they are not welcomed to shop with kids! You need to treat customers better then this!

Disgusted former customer

Product or Service Mentioned: Tj Maxx Customer Care.

Reason of review: Poor customer service.

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