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Rude staff | Tj Maxx in Riverhead, New York

2.8
Details
When I went to try on some clothes the attendant was very rude! Hoarsy voice. Dark hair. She didn t even say Hi or talk. Grab rudely the clothes. This happend in Riverhead. Poor wretch.
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Review
#1176685 Review #1176685 is a subjective opinion of poster.
Service
Tj Maxx Sales Representative
Reason of review
Poor customer service

Rude employee | Tj Maxx in Greenville, North Carolina

3.5
Details
I was in Greenville nc store and was treated very rude by associate Teresa Anne, I go to store at least twice a week, I will never go back to store, she is rude, hateful it’s not what you say it’s how you say it. I’d rather drive 40 miles to next location. My husband and me were treated very bad by Teresa Anne! Every one there is so nice and polite, she is a big rotten apple in a basket of good ones. I was disrespected and I was made to feel below her bc she works at tjmaxx and can put items out on shelf doesn’t make her sit on a throne. I was looking at items on cart as I always have and she snatched cart and box from me and said you can’t do that. And was very nasty . She needs to be out of customer retail. I will tell everyone not to go there. Shove her cart up her rear! I spend 100$$ There weekly . Never again. Teresa Anne at tj maxx in greenville nc you are rude and very impolite. You made my shopping experience horrible. There’s a way to say something and for the record why put a 9.99$ brush in a security box . Really.
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Review
#1130040 Review #1130040 is a subjective opinion of poster.
Service
Tj Maxx Sales Representative
Reason of review
Poor customer service
1.0
Details
braintree,ma. 02184 tjmaxx . i live across the street and do all my retail shopping at tjmaxx and home goods. today was a bad experience and most embarassing. i bought a ralph lauren skirt that i really loved. today i took the tag off and tried it on at home. it made...
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2 comments
Anonymous
#1365513

I'm not sure I understand your timeline. Going "straight back" means right away...

Not a couple of days later, like you say you did. Also, after waiting a couple of days to return, why did you rip off the tag "20 min" before you tried to return it??

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Review
#1048480 Review #1048480 is a subjective opinion of poster.
Service
Tj Maxx Sales Representative
Cons
  • Poor exchange policy with associates
Reason of review
Poor customer service
Loss
$20
Preferred solution
Let the company propose a solution
Just wanted to share a very unpleasant experience that I encountered today on 01/13/17 at TJ Max Department store located on Skokie Blvd in Northbrook, IL. I was trying to return a brand new, unworn, with all tags attached trousers that I was given as a gift for...
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Review
#990672 Review #990672 is a subjective opinion of poster.
Service
Tj Maxx Sales Representative
Reason of review
Return, Exchange or Cancellation Policy
I had no idea that TJMax would close @ 9:30 p.m..I entered the store around 9:20 pm and at about closing time and there was an announcement made over the PA system that the store was closed (9:30). About 2 minutes later an associate yells across the store, "sir, the...
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3 comments
Anonymous
#1262268

So true all they care about is to go home , no customer service what so ever!!

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Review
#936936 Review #936936 is a subjective opinion of poster.
Service
Tj Maxx Sales Representative
Cons
  • Untrained staff
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Untrained Staff
4.2
Details
The rude and unacceptable service in the the dressing room at TjMaxx is a huge problem. TJ Maxx associates need to be more polite to customers..
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1 comment
Marlette
#1207025

yes,even manager of branch was rude to me and talked in a bad way,it is so pity,I will never go there again,it was frustrating, I think Ross even is better ,at least they know about customer service,in TJ maxx I was insulted by cashiers and manager,It was awful, i used to be a permanent customer,I will never go there again.

Review
#892001 Review #892001 is a subjective opinion of poster.
Service
Tj Maxx Sales Representative
Reason of review
Poor customer service
4.3
Details
Tj Maxx Sales Representative Review from Mount Laurel, New Jersey
Im in the store number 346 in Voorhees Nj and was just disrespected by a ride emplyee in the jewelry depart as well. She gave me a dirty look when i tried to get her attention and then left me standing at the counter for so long i walked away and went and spoke to the...
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1 comment
Anonymous
#1273519

Maybe you should learn to wait your turn patiently and speak when spoken to instead of rudely "trying to get her attention." Good riddance! I'm sure the TJ Maxx credit collections bureau will be glad you finally gave up that card since you dont pay anyway#

Review
#871469 Review #871469 is a subjective opinion of poster.
Service
Tj Maxx Sales Representative
Reason of review
Poor customer service
I spend a lot of money buying my whole family's clothes at TJ Maxx, I even have their credit card. When I was purchasing over a hundred dollars worth of merchandise at the Frisco Texas location, there was a slight problem with the card, as I had made a return...
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1 comment
Anonymous
#658015

Hey, Maxx and Marshalls are known for very many issues with staff to consumers...they have lovely things, however, are

one of the lowest priced stores in US for items.

Many people have blogs on their ails to consumers all over..

in NJ and NY area it is a daily thing..to be abused there..

they also will take your hold's and then you come

back later that nite to pick up and they are gone or sold off

to the first employee hold bar!

many complaints there.however, they have great things.

make sure to bring a friend so you have a witness and

send complaints to the main corporate offices in MASS, USA.

Call there and tell them your experiences by phone.

they should respond and do something..many people

have had accidents there too..no money is paid for injuries there either!

:roll

Review
#413311 Review #413311 is a subjective opinion of poster.
Service
Tj Maxx Sales Representative
Reason of review
Poor customer service

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