While browsing on a clearance table at TJ Maxx-Gateway, I picked up a glass and some perfume- smelling liquid came splashing out and wet not only my sweater, but my winter coat. After complaining twice to an associate, I asked for the manager.
After explaining what happened, he gave me 10% off ONE ITEM, not my entire bill. So I was handed $2.72
Where am I getting my coat cleaned for 2.72??? And after two washes, my sweater still smells.
This store is sloppy and you can not find an associate to help you at all. I walked around for 15 minutes looking for someone.The cashier was no better either.And not one person said sorry.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.