Not resolved
0 comments

Date: November 28, 2017 Manager Name: Julian Visited store on 11/27/17, Spoke to Mgr: Ursala, in ref to an item previously purchased, that had been marked down. Ursala advised I bring item on the following day for price adjustment.

Arrive on Nov 28th 2017 Cashier "D'albrey" very professional! had to call Mgr, for assistance. Advised, I had conversation with Ursala, the day prior. Mr.

Julian, says to me that he will "play along with me" ???? If he did not believe I had spoke to Ursala, the day prior, that comment was (not professional), rude, childish, and disrespectable coming from a Manager. My thoughts... If you cannot wear the shoes...

Step out of them! Julian, choose this position to be Manager. I very seldom have a complaint, but this conduct is unacceptable.

Manager,Customer Service Training is advised. With Gratitude, Alma Peterson 678-910-4152

Product or Service Mentioned: Tj Maxx Manager.

Reason of review: Poor customer service.

Preferred solution: Price reduction.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Tj Maxx Reviews

  1. 50 reviews
  2. 29 reviews
  3. 35 reviews
  4. 16 reviews
  5. 13 reviews
Tj Maxx reviews