Date: November 28, 2017 Manager Name: Julian Visited store on 11/27/17, Spoke to Mgr: Ursala, in ref to an item previously purchased, that had been marked down. Ursala advised I bring item on the following day for price adjustment.
Arrive on Nov 28th 2017 Cashier "D'albrey" very professional! had to call Mgr, for assistance. Advised, I had conversation with Ursala, the day prior. Mr.
Julian, says to me that he will "play along with me" ???? If he did not believe I had spoke to Ursala, the day prior, that comment was (not professional), rude, childish, and disrespectable coming from a Manager. My thoughts... If you cannot wear the shoes...
Step out of them! Julian, choose this position to be Manager. I very seldom have a complaint, but this conduct is unacceptable.
Manager,Customer Service Training is advised. With Gratitude, Alma Peterson 678-910-4152
Product or Service Mentioned: Tj Maxx Manager.
Reason of review: Poor customer service.
Preferred solution: Price reduction.