Not resolved

I placed an order 10 days ago with TJ Maxx. I tried to get in contact with their customer service and was simply told that they will tell me when it ships.

I then got a message from Bank of America that my card was being put on hold for fraudulent activity. I looked, and it was TJ Maxx reversing then re-charging my order amount. This is ridiculous...

not only am I out the $90 I spent until whenever they feel like shipping my package, now I have to go through my bank to get a new bank card. Completely unacceptable.

Product or Service Mentioned: Tj Maxx Shipping Service.

Reason of review: Order processing issue.

Preferred solution: Deliver product or service ordered.

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